Shipping policy

Delivery

Delivery is made by post or a standard courier service.

Delivery region

The Hi-Fish.Shop delivers to Switzerland, the Principality of Liechtenstein and the EU. For the time being, deliveries to other countries will only be made on individual request.

Delivery of alcoholic beverages

Alcoholic beverages are only delivered within Switzerland and the Principality of Liechtenstein. The Hi-Fish Beer is delivered by Brauerei Locher AG in Appenzell.

Shipping costs

Unless otherwise stated, delivery to Switzerland, the Principality of Liechtenstein and the EU is free of charge. Otherwise, the delivery costs noted in the shopping basket apply and are borne by the customer.

Part deliveries

If an order contains items that are in stock and also items that are only available at a later date, the items will be dispatched in instalments. Delivery costs may be charged for partial deliveries that are below a purchase amount of CHF 70.00, unless free delivery is indicated.

Delivery time

All items will be delivered immediately, if available from stock. When ordering in advance, the delivery time applies, which is noted for the item in the online shop.

The delivery time within Switzerland is usually 3 working days, to other countries depending on the specifications. A delay in delivery cannot lead to compensation, discounts or cancellation of the order. If an article is not available at short notice, customers will be informed by email about the expected delivery time.

In the event of delivery delays, e.g. due to force majeure, traffic disruptions and disposal by a high hand, as well as other events for which we are not responsible, no claim for damages can be raised against us.